You may cancel an order before work has commenced for a full refund. Once work has started, cancellation charges apply on a pro-rata basis for the work already performed, calculated at our standard hourly rate and/or the cost of any third-party resources already engaged on the project.
We reserve the right to cancel an order in the following cases:
In such cases, we will refund any amounts paid for unstarted work within 7 business days.
Email info@inviqasoftwares.com with your order ID and reason for cancellation. We will acknowledge within 48 hours and confirm the refund amount and timeline.
Refunds due under a cancellation follow the timelines described in our Refund Policy.